Terms of use
The rules for using CMSHands: the plugin, the chat and your account. Short on purpose.
Who you are agreeing with
CMSHands is made by RankRolo Limited, a company registered in Hong Kong (company no. 78233372). Its registered address is 8/F, China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong. In these terms, "we" is that company and "you" is you, or the business you use CMSHands for.
You agree to these terms when you turn CMSHands on in your site or make an account. If you do it for a business or a client, you agree for them too, and you need to be allowed to.
What CMSHands is
CMSHands is a free WordPress plugin that puts an AI assistant in your dashboard. You ask for a change in your own words, see it first, and it makes the change only when you press OK. Undo in one click, or a warning first.
The plugin is free software under the GPL, version 2 or later: you can use, change and share its code under that licence. The chat, the daily checks and the fixes run on our servers. That service is what these terms are mostly about.
Your site
- Connect only sites you own, or sites you are allowed to manage.
- When you press the button on a card, you are asking us to make that change. Read the card first. You decide what changes on your site, and you are responsible for that choice.
- Most changes undo in one click, and the card says so when one can't. That is not a backup of your whole site: keep your own, as you would anyway.
- What is on your site stays yours. We use it only to do what you ask and to run the service.
The assistant can be wrong
Answers come from an AI model. They can be wrong or out of date, so check anything that matters before you rely on it: prices, legal text, anything sent to your customers. Nothing on your site changes until you press the button on a card.
What you must not do
- Use CMSHands on a site you have no right to manage.
- Use it to break the law, send spam, or put harmful code or content on a site.
- Try to get around the limits, the signed requests or the checks the chat makes before a change.
- Overload our service, or copy it to build your own.
- Sell or share access to your account without asking us first.
Free and paid plans
- The free plan gives each site 3 changes to try it, and 10 a month once you add your email. A question never counts as a change.
- Pro and Max give 100 and 500 changes a month, shared by up to 3 and 15 sites. The prices are on the pricing page.
- Changes start again on the 1st of each month. If you undo a change within 24 hours, you get it back.
- You pay at the start of each month or year, through Stripe, plus the VAT or sales tax your country charges. The plan renews until you cancel.
- Cancel any time from your account. The plan stays until the end of the period you paid for, then your sites go back to the free plan. Nothing on your sites is removed.
- A period you started is not refunded, unless the law where you live says it must be. If a charge looks wrong, write to us and we will sort it out.
- If we change a plan's price, the new price is for new subscriptions. Yours stays at the price you bought while it continues.
- Gifts and rewards for inviting a friend have their own rules.
Your data
What the plugin sends us, who can read your chat and how long we keep each thing are on the privacy page. It is part of these terms.
Stopping
- You can stop any time: disconnect the site from your account, or delete the plugin, which takes its files and settings with it.
- We can pause or close your access if you break these terms, if a payment fails and stays unpaid, or to protect a site or our service. Where we can, we tell you first and say why.
- If we ever stop CMSHands altogether, we tell you at least 30 days before, and refund the part of a paid period you could not use.
What we can and can't promise
Before an update or a repair, CMSHands saves what will change, checks your site after, and puts things back if the site got worse. Still, software fails sometimes, and we can't promise CMSHands will always be available or that a change will never cause a problem. CMSHands is provided as it is.
As far as the law allows, we are not responsible for lost sales, lost profits or lost data, and the most we owe you for any claim is what you paid us in the 12 months before it. Nothing here takes away a right the law where you live gives you as a consumer that a contract can't take away.
When these terms change
We put the new version on this page with its date. If a change matters to you, we email account holders at least 14 days before it starts. Using CMSHands after that means you accept it. If you don't, cancel before it starts.
Which law applies
Hong Kong law, and the courts of Hong Kong. If you use CMSHands as a consumer, you also keep the protection of the law where you live, and can go to your own courts.
Questions
Email hello@cmshands.com. A person reads every email.
Page updated .